Gina is an enthusiastic and highly customer-focused professional who joined the finance industry in November 2017. She works closely with both clients and financial advisers, providing essential administrative support, managing client onboarding, and coordinating ongoing reviews to ensure a seamless and positive client experience. With over 17 years of prior experience in retail management, Gina brings a wealth of expertise in team leadership, sales, and operations. She successfully managed a well-established retail store, leading large teams and consistently exceeding performance targets. A natural relationship builder and dedicated professional, Gina excels in both team-based and independent roles. She is self-motivated, organised, and approachable qualities that make her a trusted point of contact for clients and colleagues alike. Fluent in Portuguese, Gina enjoys baking, gardening, reading, and spending quality time with her family and friends in her spare time.